If you get an email and when you try to open the attachment Windows does not know what program to open it with - Then it is likely you don't have the program needed.
How do I know what program I need? Look at the file extension on the name of the file (the three characters after the last . (dot)
Here are some common ones with links to free downloads.
If your file ends with...
.pdf = Adobe Acrobat - Click here to Download Acrobat Reader
.xls = Microsoft Excel - Click here to Download Excel Viewer
.pdf = Adobe Acrobat - Click here to Download Acrobat Reader
.xls = Microsoft Excel - Click here to Download Excel Viewer
.ppt = Microsoft Powerpoint - Click here to Download Powerpoint Viewer
If you still can't open it don't forget Easykey Offers Remote Support - Just Contact Us (Mon-Fri 9-5)
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