Don't be Taken In!
It seems that the aggressive telesales tactics of a company called BT Customerstreet are upsetting many people.
Stressed customers have contacted us complaining of their sales techniques:
- High Pressure Sales - (will not give you time to think about it)
- Offering fanstastic website deals
- Get you onto the first page of Google
- Offering to register one or more domain names (before your competitor gets them)
- Taking immediate Credit/Debit Card Payment over the phone
- Using the names of BT and Google to win over your confidence
BT Customerstreet have bought directory websites including - SmileLocal, UFindUs and MoreUK. Although this company is possibly not doing anything illegal - the Office of Fair Trading and Nominet (the UK domain registry body) have received a flood of complaints about their sales tactics. We have even know seasoned sales and marketing people being taken in to part with their money!
Action: Do not listen to their persuasive sales pitch. NEVER give out your card details over the phone to cold callers.
Read this long page of complaints
Comments (1)
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2010-05-30 19:35:35 | AnonymousBT Customerstreet are gonna be exposed!! I’ve been told by someone involved that a manager reported them all for ripping us all of. His bosses tried to get rid of him so he’s taking them to tribunal from 20th June for a week at Manchester this year to name and shame them!!! Whats really good is hes recorded them and has the calls to prove they lied. If u want to see how they got away with screwing us all over do what we are and go along and show some support!!!
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