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Don't Panic, Let Us Help You
Click the OnLine Help image (top right of the website)
Features include:
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Contact professional 1 to 1 computer help directly with One Click
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Option for live Voice Communication via your computer speakers
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Give Easykey permission to see your Screen
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Allow Easykey to control your mouse
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Works Instantly, No Software required
If you prefer telephone for Help now on 01279 777169
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Here are just some of the ways you can use Remote Support... |
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A 10 minute Learning Bite: |
"Show me how to quickly change capital letters to lower case" |
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Instant Troubleshooting: |
"Help - I've lost my toolbar!" |
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How do I: |
"How do I make a handy shortcut on my desktop?" |
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Am I doing something wrong?: |
"I can't open this email attachment" |
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I'm worried: |
"Is my virus checker up to date and working?" |
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Show Me: |
"Remind me how to send one email to lots of people" |
Availability:
You can see when we are ONLINE ready to assist if you go to the home page and click on the Magic Lamp
If we are OFFLINE you will see an old-fashioned typewriter which you can click on to leave us a message.
We aim always to be available between 9.00am and 10.30am Mon to Fri
However we are often available at other times of the day (Just look out for the Magic Lamp telling you our status.
We can also pre-arrange a mutually convenient time to be online for you.
What does it cost?
Pay as you Go Tariff
Our pay as you go tariff is as follows:
85p per minute - minimum charge of £10.21 per session
All prices are subject to VAT at 17.5%
Monthly Flat Rate
Contact Us to ask about our flat rate tariffs starting from £20 per month
Do You Need Help Now? - Phone 01279 777169
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